Social media manager and social media agency have become an integral part of the business strategy for many companies. The cost of SMM services starts from $1500 per month. However, successfully managing them requires not only publishing articles, but also a strategic approach. If the price is lower, then you should know that this is a simple publication of texts. This article will be useful as technical specifications for an SMM agency or as a checker for checking the work of your full-time SMM specialist. Social media management services involve five important steps.

• SMM marketing – audit
• Competitor analysis
• Social media advertising
• Social media strategy
• Content plan

Social media manager

Let’s delve deeper into each phase of the social media manager responsibilities. This way, you’ll have clarity on what you’re investing in and where your marketing funds are allocated.

SMM marketing – audit

The primary step in crafting a social marketing strategy entails conducting an audit to assess the current state of social media. This comprehensive evaluation, led by a social media analyst, encompasses various aspects such as audience demographics, engagement metrics, content performance, and competitor analysis.

• Content analysis
• Visual content analysis

Content analysis

We conduct a thorough content analysis to evaluate the quality and alignment of content with the brand, as well as to assess its frequency and tone of communication. Our social media manager oversees this process, ensuring that all aspects of content and analysis are meticulously handled.

The primary focus of our analysis includes:

1. Engagement. This encompasses various metrics such as likes, comments, shares, and views per post. We closely examine the engagement rate by likes and comments to gauge user interest. Additionally, our social media manager utilizes data-driven insights to optimize engagement strategies.
   Like Engagement Rate = (Number of likes / Number of subscribers) * 100%.
   Comment Engagement Rate = (Number of comments / Number of subscribers) * 100%.
2. Audience reach. We assess the extent to which posts are seen by users, utilizing metrics such as reach and unique views to measure audience exposure.
3. Conversions. Our analysis includes tracking conversions to determine the effectiveness of content in driving targeted actions, such as purchases or sign-ups.
4. Audience growth. We monitor audience growth metrics to evaluate the overall performance and relevance of content to the target audience.
5. Audience engagement. Our social media manager actively monitors audience interactions and participation in discussions surrounding the content. Insights gained from analyzing comments and feedback help inform future content strategies.
6. View time. For platforms with video content, we track view time metrics to understand viewer behavior and optimize content accordingly.

Through comprehensive content analysis overseen by our dedicated social media manager, we ensure that your content aligns with your brand identity and resonates effectively with your target audience.

Visual content analysis

Visual content analysis of a company’s social profile includes evaluating its appearance and aesthetics. This involves checking the design’s alignment with the brand book and assessing the quality of images and overall design attractiveness using templates.

1. Company profile and cover. Many are familiar with a company’s brand book, so it’s essential to verify how well the cover aligns with it.
2. Logo. Ensure the company logo is clearly visible and displayed in high quality.
3. Color palette. Our social media manager will verify if the company profile adheres to a unified color scheme. If there’s no brand book, sticking to website colors is recommended for a consistent style and visual identity.
4. Image quality. Images should be clear and high resolution, reflecting positive interactions with the product or service.
5. Style and aesthetics. Ensure that image style resonates with the target audience and evokes positive emotions and mood.
6. Consistency. Maintain consistency across the profile with consistent photo styles, fonts, and overall design, referring to the brand book for font names.
7. Ease of use. If possible, add website sections to your social network profile for easy access to information.

Identified deficiencies will be provided in a final document. Recommendations for error resolution will be included, suitable for both in-house social media managers and social media agencies specializing in sns marketing.

Social media competitor analysis

The objective of social media competitor analysis is to examine activity across social networks. It’s possible that your competitors have progressed beyond the stage of testing social network effectiveness and are publishing content exclusively where they receive leads. Analyzing competitor profiles will offer insights into this. Competitive analysis encompasses:

• Competitors
• Social media
• Subscribers & followers
• Posting frequency
• Engagement
• Content pillar
• Hashtags & keywords
• FB ads management

Competitors

A social media manager identifies competitors and compiles a list of competitive communities. He will analyze all the competitor’s activity on social networks.

Social media

Which social networks bring the most traffic to competitors. Social networks where competitors are present (for example, Facebook, Instagram, Twitter, LinkedIn, etc.).

Subscribers & followers

The number of subscribers or followers on competitors’ profiles. This allows you to assess their reach and popularity. Subsequently, you can use Instagram scraper to collect followers from your competitor.

Posting frequency

The average posting frequency, also known as posting cadence, refers to the rate at which competitors publish content over a specified period of time. It’s important to maintain a consistent posting schedule to keep your audience engaged and informed.

Audience engagement

We have already discussed these metrics earlier. The average number of likes, comments, reposts, and views for each post. This helps evaluate the level of engagement with the audience. There are artificial methods to boost this metric, such as purchasing likes.

Content pillar

This process involves analyzing the main topics and types of content that competitors utilize. Examples include photographs, videos, articles, promotions, and more. Based on this analysis, recommendations are provided on which areas to prioritize.

Hashtags & keywords

Do you wonder how content is discovered on social networks? Hashtags play a vital role in this process. By examining the hashtags and keywords utilized in competitors’ content, you can identify popular topics and optimize your posts accordingly. Furthermore, you can gather subscriber usernames through hashtags and engage with them through mailings. Individuals who use your hashtag in their posts may be competitors or potential partners. Our social media manager will assess competitor profiles and gather relevant hashtags to incorporate into your content strategy. How to use hashtags on Instagram.

FB ads management

We provide insights into advertising campaigns and their performance, if available. While direct access to advertising accounts may not be feasible, there are alternative methods available. Sponsored posts typically feature labels such as “sponsored” or “advertising.” Additionally, paid services and tools like:

• Socialbakers,
• AdSpy,
• AdEspresso,
• SEMrush

These services allow the social media manager to analyze advertising campaigns on social networks. On Facebook, you can use the Ad Library tool to view the ads that are being run by your competitors’ pages.

The entire Competitor Analysis report will be collected in a single table with the following fields: Competitors/Social media/Subscribers & followers/Posting frequency/Audience engagement/Content pillar/Hashtags/Keywords/FB ads

Facebook advertising management

Some people have a misconception that SMM services solely revolve around organic traffic from social networks. However, paid traffic also plays a crucial role. Social media advertising campaigns constitute a significant aspect of an SMM strategy. Facebook advertising stands out as one of the most prevalent lead generation channels, albeit not the most economical. The process of managing Facebook ads involves:

• Advertising account
• Audience
• Placements
• Budgeting
• ADS designs
• Data analyst

Advertising account

Ensuring your advertising account is verified and fully set up is crucial. SMM services encompass various tasks such as verifying access, removing inactive admins, and adding company information to the ad account registration process.

Target audience

Accurately reaching your target audience is paramount. Therefore, audience targeting takes precedence in SMM services. We will configure remarketing audiences, custom audience lists, and more to enhance the efficiency of advertising campaigns. Target audience analysis services provide valuable insights into customer behavior. The social media manager agency conducts a comprehensive examination of the target audience.

Our social media manager will pinpoint the key attributes and preferences of the target demographic. For instance, in the case of an online store, the target audience may consist of young individuals aged 18 to 30 with interests in fashion and technology. Creating a portrait of the audience allows us to envision a typical member of the target group. Audience segmentation aids in categorizing the target audience into segments with similar characteristics. This approach enables us to devise more tailored marketing strategies for each buyer persona.

Social media manager choice of placements

If you’re a retail business selling products, it’s essential to set up targeted ads. Choosing ads placements and defining where ads will appear is the first step in reaching site visitors. Creating a product catalog and categories for organic search results in Commerce Manager, similar to Google Merchant.

Each social media platform offers its unique ads placements, which can be utilized to achieve various marketing objectives. Marketingi3 social media campaign handles the following steps for advertising growth:

• Facebook ad placements: News Feed, Group Stories, Messenger, Stories, Sidebar
• Instagram ad placements: Feed, Stories, IGTV, Explore, Direct Messages
• LinkedIn ad placements: Feed, Company Stories, Groups, InMail
• Twitter ad placements: Timeline, Moments, Promoted Tweets, Recommended Tweets
• Pinterest ad placements: Boards, Recommended Pins, Search Ads

Budgeting

Setting a budget and display schedule. Determining the amount and time during which the social media advertising campaign will operate. Distribution by advertising campaigns according to the advertising funnel.

ADS designs

Our social media manager proficiency in various graphic design programs like Photoshop, Illustrator, and Corel ensures that your ads designs are vibrant and engaging. We handle the creation of banners and other advertisement designs. Any additional content provided by your team is appreciated, and we will package it according to your brand guidelines for placement in advertisements.

Data analyst

Launching advertising campaigns and regularly monitoring their effectiveness. We wrote more about analytics in the Looker studio section. Based on Data studio, we provide a dynamic report on campaign performance.

Social media strategy

Efficient social media management involves more than just content posting; it also entails engaging with your audience. The social media strategy must address questions like:

1. What actions are we taking?
2. Where are we taking them?
3. What are we measuring?
4. What objectives are we setting?

The initial phase encompasses the following actions:

• Firstly, content creation. Regularly publishing content, posts, and stories. Posting frequency is determined by competitor analysis. The content calendar manages this aspect, as detailed later in the text.
• Secondly, engagement. Setting up automated responses – configuring chatbots for automated replies in Facebook Messenger, etc. However, it’s advisable to involve social media managers in this task, as no bot can match your manager’s responses.
• Thirdly, audience growth. Holding events to boost engagement. Organizing contests, promotions, and collaborations with other brands.

Ultimately, we obtain answers to the question “What actions are we taking?” The answers to other questions are self-evident.

Content plan

Our social media manager will develop the content plan. A content plan plays a key role in successful social media management. To successfully implement this point, we need to perform the following steps:

• Content calendar
• Social media content creation
• Social media management tools

Content calendar, media plan

We will develop a content calendar by analyzing audience engagement on social networks. The content will resonate with your target audience, as we consider their holidays and events when creating the calendar. Moreover, managing your media plan will be effortless, ensuring optimal posting frequency. This approach aims to enhance your reach and engagement. To organize effectively, three key points must be considered:

• Best time to post an instagram
• Events and holidays
• Posting cadence

Some social networks have their own built-in social media calendar, but they do not take into account regional holidays. We are taking a more thorough approach to planning publications.

Social media content creation

In our comprehensive social media content creation service, we excel at crafting engaging content specifically tailored for various social media platforms. Our team understands the nuances of content creation and social media, ensuring that each piece resonates with your target audience and aligns with your brand’s voice and messaging.

One of our key strengths lies in social media posts design, where our talented designers create visually stunning graphics and images that capture attention and drive engagement. These captivating visuals complement your content and enhance its effectiveness in grabbing the audience’s interest.

With our expertise in social content creation, we help you craft compelling stories, posts, and multimedia content that effectively communicate your brand’s message and values. Whether it’s crafting engaging captions, designing eye-catching graphics, or producing captivating videos, we ensure that every piece of content we create delivers maximum impact and drives results.

By leveraging our comprehensive social media content creation services, you can effectively engage your audience, strengthen your brand presence, and achieve your marketing objectives across various social media platforms.

Social media management tools

There is a wide array of social media management tools available for scheduling content on various social networks. Instead of providing recommendations, we will offer an overview of the most popular ones. This review includes key metrics for each tool, which can aid you in making an informed decision.