Stream Telecom – a leader in cloud IP telephony

StreamTelecom is one of the leaders in the cloud IP telephony and virtual telecommunications solutions market in Ukraine. The company has been operating on the market for over 16 years and serves over 27,000 business clients across the country and abroad.

With its own cloud infrastructure, StreamTelecom provides reliable communications with high call quality, wide functionality and the ability to easily scale to any business needs.

• What is IP telephony — in simple words
• StreamTelecom’s main services
• Who is the StreamTelecom solution suitable for?
• How to connect IP telephony from Stream Telecom
• Why we recommend Stream Telecom

What is IP telephony — in simple words

IP telephony lets you make calls via the Internet—no physical PBX, wires, or extra hardware needed, just an Internet connection.

• With Stream Telecom, businesses can:
• Cut communication costs
• Connect offices and remote teams into one network
• Integrate telephony with CRM and analytics
• Manage calls easily through a web-based dashboard

Key Terms in IP Telephony

1. VoIP (Voice over IP): Internet-based calling without traditional phone lines.
2. SIP: A protocol used to transmit voice in VoIP systems.
3. Virtual PBX: A cloud-based system that handles all your company’s calls.
4. Call Tracking: Tracks incoming calls from various advertising channels.
5. Callback: A website widget that boosts inquiries by offering instant callbacks.

StreamTelecom’s main services

• StreamTelecom Virtual PBX
• Call tracking from Stream Telecom
• GetClient — universal callback
• Virtual numbers from Stream Telecom

StreamTelecom Virtual PBX

Cloud virtual PBX is suitable for companies of any size and provides:

1. flexible call routing (by schedule, IVR, scenarios),
2. distribution of calls between managers,
3. multi-level voice menu,
4. recording of all conversations,
5. integration with popular CRM: Pipedrive, ZohoCRM, HubSpot and others,
6. quid connection without purchasing physical PBX.

Call tracking from StreamTelecom

StreamTelecom offers full-fledged call tracking, helping to evaluate the effectiveness of advertising:

• static, dynamic and combined call tracking;
• tracking UTM tags;
• integration with CRM;
• automatic call source detection (Google Ads, Facebook Ads, website, offline advertising);
• detailed analytics in your personal account.

GetClient — universal callback

GetClient from Stream Telecom is a multifunctional solution for automatic callback that helps businesses contact customers faster and not lose requests across all channels.

What GetClient includes:

• Firstly, this is Callback to the site — the “Order a call” widget for a quick callback to site visitors;
• Secondly, callback for missed calls — automatic callback to clients who did not get through;
• Thirdly, Integration with CRM and forms — automatic call launch after filling out a form on the site or in CRM

And you will also additionally receive:

1. Flexible scenarios — setting up time, number of attempts, manager priorities;
2. Detailed statistics in your StreamTelecom personal account.

GetClient helps companies increase conversion from the site, minimize the number of lost calls and speed up the processing of applications.

Virtual numbers from StreamTelecom

StreamTelecom provides the opportunity to connect virtual numbers from any region of Ukraine and more than 130 countries of the world.
This is an ideal solution for companies seeking to expand the geography of their business, improve customer service or work with different markets without a physical presence.

Main features of virtual numbers:

1. Choice of city numbers in Ukraine – to simplify communication with local clients;
2. International virtual numbers help companies enter new markets;
3. Flexible management through a personal account or API;
4. Call forwarding to mobile, SIP lines, virtual PBX;
5. Connection in a few minutes without physical equipment.

Virtual numbers are a flexible tool for optimizing calls and creating a professional image of the company both domestically and abroad.

Who is the StreamTelecom solution suitable for?

Small businesses — fast connection of telephony without investments in equipment, saving on communication costs, simple management in your personal account.

Medium businesses — virtual PBX, integration with CRM, call tracking for advertising analysis, increasing the efficiency of sales departments.

Big businesses and corporations — scalability, multi-level call routing, call analytics, 24/7 support.

How to connect IP telephony from Stream Telecom

Connecting to StreamTelecom is easy:

1. Submit a request to the manager;
2. Get a personal consultation;
3. Select virtual numbers, tariff and functionality;
4. Get ready telephony in just 10-15 minutes;
5. Test for free for 14 days.

Why we recommend Stream Telecom

We recommend StreamTelecom for small, medium and large businesses as a proven national telecom operator with high-quality service and professional support.

• Firstly, it is an official national telecom operator;
• Secondly, it has been on the market for 16 years;
• Thirdly, it already has 27,000 active business clients;
• Connection in 10 minutes;
• Integration with top CRMs;
• Reliability and call quality 99.98%;
• In-house support 24/7 in Ukrainian;
• Trial period 14 days.

Result

StreamTelecom is a modern cloud telephony that will help your business work more efficiently without spending extra. It is convenient, profitable and fast. We confidently recommend Stream Telecom for businesses of any size!

Bonus: 14-day trial period

Each new client can test StreamTelecom telephony for free for 14 days.